When you use the Windows Update website or the Microsoft Update website to check for and install updates, you may receive one of the errors that are listed in the “Symptoms” section.
To solve the issue, use the Windows Update Troubleshooter for a systematic check and fix.
Windows 8 or Windows 7
The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems. learn more
Windows Vista or Windows XP
For more information about the troubleshooter, visit the following Microsoft Website:
Important In most cases, these errors are caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Before you try the troubleshooting methods in this article, try one or both of the following.
- Exit Windows Update, wait 10 to 15 minutes, and then restart Windows Update to check for updates.
- Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.